Telecollections Manager at OTP Internet Technology (9credit)

OTP Internet Technology was established in 2019 as a financial services company that gives loans online. Our App is on google play store as 9credit.

We are recruiting to fill the position below:

Job Title: Telecollections Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Oversee the business’ financial collections department
• Supervise collections team to ensure all loan repayments are made in a timely fashion
• Be involved in interviews for new members of the collections team
• Train and retrain new collections team members
• Performance management and evaluation of the collections team
• Ensure that all company policies regarding loans collections are adhered to by the collections team
• Negotiate loan repayment plans where necessary
• Minimize the company’s financial losses from bad loans
• Report the collection department’s progress and statistics
• Present collections performance information to management or their department to highlight trends or achievements.
• Handle escalated delinquent accounts
• Motivate staff accordingly

Job Specification

• A degree in a related field with minimum second class lower grade; A master’s degree is a plus
• Minimum four years of progressive work experience in a similar role, with at least one on a managerial or supervisory level in a closely related fin-tech loan company.
• Strong leadership skills
• Knowledge of high volume collections, credit authorization, and billing procedures and practice
• Highly proficient in computer software programs such as word processors, spreadsheet programs and database systems
• Strong data analysis and arithmetic skills

Salary
N200,000 – N400,000 /  Month

Application Closing Date
30th November, 2020.