Telemarketer at Scope hub

Scope hub – The training hub for Scope Markets Nigeria. Scope Markets is a global provider of online trading services and institutional solutions. We are committed to offering best-in-class training, trading services and infrastructure for our clients. Our top management team has more than 20 years of experience in the industry, and we are proud of the solid partnerships we build over the years. Scope Market offers forex and CFD trading services for traders of all skill levels.

We are recruiting to fill the position below:

Job Title: Telemarketer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

Work with team members on the call floor to achieve marketing goals.
Maintain detailed records of outgoing and incoming calls as well as follow up information and outcomes
Meet or exceed projected weekly and monthly marketing goals.
Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
Accurately document the customer’s personal information including phone number, address, and other order information.
Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.
Ask relevant leading questions to understand the customer’s needs and recommend the best product or service for their purposes.

Qualification / Requirement