Telephone Technician at the U.S. Consulate General

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

Job Title: Telephone Technician – All Interested Candidates

Announcement Number: Lagos-2021-074
Location: Lagos
Hiring Agency: Consulate General Lagos
Series/Grade: LE – 0615 6
Work Schedule: Full-time – 40 hours per week
Promotion Potential: LE-6

Overview

Hiring Path: Open to the public
Who May Apply / Clarification From the Agency:
- For USEFM – FS is 08. Actual FS salary determined by Washington D.C.
- All Interested Applicants / All Sources
Security Clearance Required: Public Trust – Background Investigation
Appointment Type: Permanent
Appointment Type Details: Indefinite subject to successful completion of probationary period.

Summary

The work schedule for this position is: Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances / certifications or their candidacy may end.
Supervisory Position: No
Relocation Expenses Reimbursed: No
Travel Required: Not Required

Duties

Basic Function of the Position – The incumbent is responsible for the operations, installation and maintenance of post telephone, PBX systems and other telecommunication equipment.
Assist Switchboard Operators in time of staff gap.
S/he also performs liaison duties with local telephone company technicians.
The incumbent will perform other duties assigned by his/her direct supervisor, the Telecommunication Supervisor.

Qualifications and Evaluations

Requirements
Experience:

Two (2) years previous experience working on Nortel/Avaya PBX System is required.

Job Knowledge:

Must know how telecommunication voice and data signaling enters the building: how wiring is arranged on a punch down block; distribution of wiring throughout the building; ability to test and correct faulty circuits. Must know IP Addressing. Knowledgeable with telecommunication test equipment: voltmeter, cable analyzer is required.

Education Requirements:

Completion of Secondary School or received high school diploma is required.
Trade Test / City and Guide Certificates in electronics or computer or telecommunications is required.

Evaluations:

This may be tested. Please specify your level of proficiency in the language listed.

Language:

Level III (Good working knowledge) Speaking/Reading/Writing in English in required.

Skills and Abilities:

Ability to use a personal computer and be proficient with Microsoft Office applications, Cisco IOS, Phone Master, IP Office Manager, Unified Communication Manager.
Must have fundamental voice/data signaling skills. Must be able to work as a team member, and work in difficult, sometimes dirty and cramped conditions. Must be able to lift 25kg and must possess a valid Nigeria driver’s license.

Equal Employment Opportunity (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits
Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

Hiring Preference Selection Process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

AEFM / USEFM who is a preference-eligible U.S. Veteran*
AEFM / USEFM
FS on LWOP and CS with reemployment rights **

Important

Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

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