Training Manager at Eat ‘N’ Go Limited

Eat ‘N’ Go Limited is a restaurant group on a mission to become the premier food operator in Africa. So far, our growing family consists of three international brands, Domino’s Pizza, Cold Stone Creamery & Pinkberry.

Eat ‘N’ Go limited officially started operation in August 2012 with the premier store at 4, Saka Tinubu Victoria Island, Lagos. Today, Eat N’ Go has about 100 stores (outlet) across Nigeria and still growing.

We are recruiting to fill the position below:

Job Title: Training Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary
The Training manager will be responsible for overseeing the development and execution of brand standards, with a primary focus on providing training systems to employees at restaurant-level across all levels

Responsibilities

• Execute and create learning strategies and programs
• Evaluate individual and organizational development needs
• Implement various learning methods company-wide (e.g. coaching, job-shadowing, online training)
• Design and deliver e-learning courses, workshops and other training
• Assess the success of development plans and help employees make the most of learning opportunities
• Help managers develop their team members through career patching
• Track budgets and negotiate contracts
• Hire and oversee training and L&D Specialists
• Coordinate the Training Team-leads to obtain new product roll-out materials, new procedures, job aids, etc
• Schedule and deliver new product roll-outs and procedures training to District Supervisors and store General Managers.
• Track and monitor new product and procedure roll-out training completion and monitor results.
• Provide remedial training as appropriate based on operational assessments or other identified needs.
• Coach store General Managers to assess, address and resolve training issues as well as assist District Supervisors in developing their skills.
• Work with the HR in the functional training of newly promoted/hired ARM’s and store General Managers training.
• Review individual and organizational development needs.

Qualifications and Requirements

• 7-8 years supervisory experience required (Experience in Quick Service Restaurant will be of advantage)
• Training experience in a multi-unit environment with a dispersed workforce
• 4+ years formal training experience required
• Bachelor’s Degree preferred
• Masters Degree is a Plus
• Strong Knowledge of LMS is required
• Outstanding interpersonal and communication skills required
• Outstanding motivation skills and positive attitude required
• Outstanding presentation skills required
• Ability to schedule, coordinate, and monitor multiple activities (“multi-tasking”) required
• Capability with MS Office applications (Word, Excel, Powerpoint) required
• Presents and professional demeanor

Ability to:

• Make decisions and exercise sound judgment.
• Ability to work a flexible schedule based on business needs, which may include evenings, weekends and holidays
• Demonstrated self-starter and problem solver with excellent interpersonal skills
• Focused on attention to detail, taking initiative, and working in a positive environment
• Able to work under pressure and tight deadlines and at the same time deliver time results and reports.
• Team player and fast worker.

Application Closing Date
Not Specified.