Warehouse Officer at INTERSOS Nigeria

INTERSOS is an independent non-profit humanitarian organization committed to assist the victims of natural disasters and armed conflicts. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, and respect for diversity and coexistence, paying special attention to the most vulnerable and unprotected people.

We are recruiting to fill the position below:

Job Title: Warehouse Officer

Location: Ngala, Borno
Reporting to: Warehouse in Charge

Role Purpose

The Warehouse Officer will be responsible to providing overall logistic services;
Specifically, to provide space for temporary storage to address a lack of available capacity in project area under directs supervision of warehouse In-charge.

Key Job Tasks and Responsibilities

Support the WH In charge and the PM with the day-to-day operational requirements for the Common WH in close collaboration with data officer;
Perform any other task as might be required by the supervisor.
Understand, implement, produce and / or maintain standard INTERSOS inventory management policies and procedures.
Ensure physical confirmation of weight, volume and quantity of new consignments at the point of reception;
Ensure update of physical weights, volume and quantity of new consignments on RITA at all times;
Supervise, train and monitor warehouse casual labourers as required at all times;
Support in managing and documenting the receipt, handling, storage, release and reporting of goods through the warehouse In-Charge.
Ensure that all dispatch and receipt documents (Receive Note/Delivery Note/Stock Transfer Sheet/Waybills) are complete and archived in compliance with INTERSOS standards (scan documents and archive digital versions)
Implement daily activities in the warehouse in accordance with Logistics Sector SOPs and quality standards
Manage a schedule for receipt and dispatch of goods from/to Service Users (Partner NGOs in Banki/Bama)
Manage stocks according to standard guidelines considering: individual requests/consignments per
Service User; verification on Units of Measure (UoM) for handling (Bags, Bales, Boxes, etcetera), and reporting (metric tons, kilograms, cubic meters); proper documentation for all transactions (request, receipt, release), and warehouse management (stock cards, register of damages/losses).
Maintain physical and digital records according to standard guidelines considering: update the Release Item Tracking Application daily to reflect all transactions (new requests, receipt of goods, and release of goods) based on completed documentation; maintain physical records per individual request/consignment per Service User.
Ensure the maintenance / security of warehouse and assets.
Ensure timely repair and maintenance of the warehouse.
Update as per INTERSOS requirements, the Asset register, Asset inventory list and expendable store inventory list and produce TIMELY reports as requested by the warehouse in-charge and in relation to donor standard of operations (SOPs);
Ensure the recruitment, attendance follow up and payment of daily workers for logistics needs;
Prepare and send to the WH and supply chain coordinator the stock report on a monthly basis during absence of the Warehouse In-charge.
Report immediately on any discrepancies or theft noticed on any items
Any other tasks as assigned by Supervisor.
Keep an accurate and up-to-date record of the store contents, inward and outward movement of goods in the warehouse register or stock cards both using WFP standards.
Prioritize dispatch needs in conjunction with all NGO partners.
Ensuring the efficient flow of products in and out of the facility, optimizing the space, and maintaining proper control and accountability for goods at all times.
Support in planning the warehouse layout and space in the most operational way for reception, storage, preparation and delivery of the goods.
Monitor security of partners’ storage and supplies.
Ensure all releases/damages/losses are recorded on stock/bin cards and with appropriate transaction-specific documentation (Release Order Form, Goods Received Note, etc.)
Receive completed store’s release forms and prepare the goods for issuance in accordance with WFP store release procedures.
Support in ensuring information of Service Users, upon acceptance for all new requests of the schedule for delivery of goods and receipt into the Logistics Sector Common Warehouse. All changes to the schedule initiated by INTERSOS will be communicated to Service Users in a timely way.
Ensure goods, equipment is signed for received on the request form (office expendables) or waybill (all other items) in the absence of warehouse in-charge
Ensure that all warehouse activities are conducted in accordance with processes and procedures, quality management systems, dangerous goods regulations and industry best practices.
Update the stock record cards regularly.
Conduct routine inventory inspection and submit report to the Warehouse In-charge in a timely manner.
Prepares updates on inventory levels and communicates essential information to the warehouse In- charge on a regular basis.
Manage partners request promptly and resolve issues quickly.
Ensure that control mechanisms are in place for warehouse and have approved list of staff that can enter the warehouse.

Qualifications and Skills

Bachelor’s Degree in Management Science or related;
Minimum of 3 years experience in Logistics;
Advance knowledge of Microsoft Office products, including Excel and Word;
Experience in working in complex and volatile contexts;
Technical in Warehousing management (ware house management);
Documented results related to the position’s responsibilities;
Experience in leadership and problem solving;
Fluency in English, both written and oral including local language;
Capacity to adapt to basic living conditions, patience;
Ability to put up with pressure from government agencies;
Ability to deliver high quality work within tight deadlines;
Strong negotiation skills; Minimum one year work experience with international/national NGOs and/or local authorities in the Nigerian context;
Strong listening and empathy skills, as well as commitment to supporting women and children survivors/ at risk;
Ability and motivation to work well with local authorities, local leaders and local community;
Computer literate (Word and Excel);
Willing to work extra hours and available at the weekend for emergency cases.