Wealth Collaboration Manager – SIPML at Stanbic IBTC Bank

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Wealth Collaboration Manager – SIPML

Job ID: 38791
Location: Lagos Island, Lagos
Job Sector: Banking

Job Purpose

The holder is responsible for ensuring that users Network, Local Area Network, Wide Area Network and IP Phones issues are attended to promptly and within SLA.
S/He is to provide network and voice support for Stanbic IBTC Pension Managers Limited offices nationwide.
S/He is responsible for administering the company’s Internet access, maintain integrity of the network, administer and maintain Contact Center Applications.

Key Responsibilities/Accountabilities
The Wealth Group:

Drive collaboration between the Wealth Group companies and the Bank with the objective of increasing corporate client coverage
Generate sales leads to achieve client acquisition targets and increase assets under management for each business under the Wealth Group by harnessing opportunities from the Client Coverage database
Develop a comprehensive understanding of the products and services of the individual businesses in the Wealth Group
Ensure sales lead generation targets are met
Promote cross-selling of the Group’s products by providing referrals to the respective sales teams/branches
Provide relevant feedback to assist strategic planning and decision making

The Client:

Provide sound wealth management advice to corporate and individual clients with regards to their long-term wealth management, insurance, estate and retirement planning needs
Work with the respective Sales teams to prepare pitches for clients and prospects
Act as a liaison between the Wealth Group and the Bank.

Regulatory, Audit & Compliance:

Ensure compliance with KYC requirement with emphasis on completion of Account Opening documents and fulfilment of standard regulatory and compliance guidelines with respect to clients’ requests and documentation

Key Perfomance Measures:

Drive sales to the Pension, Asset Management, Insurance Brokers and Trustee businesses through effective collaboration with the Bank
Integrity of the brand
100% KYC documentation
Develop an up-to-date understanding of the businesses across the Wealth Group
Constant generation of new leads and conversion of these leads to sales from the CIB and PBB databases
Excellent customer service experience
Project a positive image of the Wealth Group that depicts professionalism and engenders confidence in the minds of clients regarding their investments.

Internal & External Relationships
Internal Relationships:

Wealth Business Development Teams
Fund Managers
SIBTC Client Coverage team

External relationships:

Existing Group Clients
Potential Clients
Competitors

Preferred Qualification and Experience

Candidate must possess a minimum of first degree in any discipline
Post Graduate Qualification/Professional Certification will be an added advantage
Candidate must have a minimum of 6 years relevant experience

Knowledge/Technical Skills/Expertise: