Workshop Manager at Conceptual Integrated Consult
Conceptual Integrated Consult – Our client is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Workshop Manager
Location: Ogun
Job Description
- Delegation of work to technicians’ base on capacity and skill.
- Ensuring timely completion of repairs by coordinating prompt parts supply.
- Ensuring full utilization of service hours by maximizing available man-hour.
- Ensuring fix it right first time with zero return job.
- Planning daily operations of the workshop.
- Ensuring highest level of customer satisfaction.
- Working with the front office staff and coordinating the workshop workflow to achieve Management’s result.
- Ensure safety in the workshop.
- Ensure accurate estimate are made and ensures part dispensing are accurate and keeping the workshop tools, equipment and facilities are on good condition.
- Ensuring correct qualitative and quantitative quality control.
- They oversee the inspection of vehicles before and after repairs in order to identify faulty components and ensure complete fixing.
- Contact clients to notify them of finished repairs, date of next scheduled service and other relevant automotive information.
- Oversee post-repair services such as test driving, vehicle delivery, and other services as may be required.
- Present reports and updates to the Head, Maintenance, Repair and Overhaul on work activities
Qualifications and Skills
- Bachelor’s degree in business administration, automotive service management.
- Prior experience in auto sale and servicing is an added advantage
- Ability to effectively interact with clients to identify their requirement and facilitate processes to meet customers’ need.
- Ability to conduct vehicle inspections to identify fault and initiate repair.
- Extreme proficiency in Microsoft packages.
- A very good knowledge and experience in workshop management.
- Sound technical skill with ability to work with diagnostic scanner.
- Should have a diagnostic master technician certification.
Application Closing Date
30th April, 2020
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