Workshop Manager at Fadac Resources and Services

Fadac Resources and Services – Our client, a global trading and distribution company is recruiting to fill the position below:

Job Title: Workshop Manager

Location: Lagos
Employment Type: Full-time

Job Details

Our client is a global trading and distribution company with a network of offices and subsidiaries spanning more than 39 countries in Africa, Asia, Europe, and the Americas. They have a network of showrooms and workshops across 12 countries and an assembly plant. They enhanced their distribution portfolio with farm machinery in addition to automobiles the company produces passenger cars, trucks, vans, coaches, buses, sports cars, construction equipment, and military vehicles. They are currently in need of a workshop Manager

Job Responsibilities

The Workshop Manager will be the overall lead in the workshop and ensure that sufficient vehicle inflow is maintained and repair timelines are adhered to.
He will ensure that TAT for vehicles as mentioned in the Job card is adhered to by ensuring productivity and efficiency of work on the floor is maintained
Ensure parts are available and sufficient notice is given to stores to procure spares if in urgency
Manage the supervisors and ensure the work is completed in time
Ensure that work quality is maintained on the floor
Ensure that there are no repeat jobs
Maintain a good SDD for all vehicles reporting for service
Liaise with customers and maintain a good rapport so as to get the vehicles back for service as and when it falls due
Ensure that the Accident repair shop maintains good productivity at all times
Ensure PDI quality is maintained and new vehicles are delivered on time and in good quality
Manage the overall disciplines of all technicians and supervisors
Conduct daily meetings to understand what went right and what did not go well the previous day
Ensure all Job cards are closed immediately on invoicing
A daily report on workshop inflow and deliveries to be put up by end of the day to Management
Manage the P&L of the workshop to ensure that the workshop is profitable
Conduct training in consultation with Training Manager to upskill all technicians
Become one point of contact for all Tata customers at the workshop.
Ensure vehicles are delivered after necessary payments.
Make sure the vehicles are washed and delivered after work is done.

Job Requirements

HND / B.Sc in Automobile / Mechanical Engineering
3-5 years relevant experience in similar industries
Practical experience in managing an automotive workshop, Technicians / Mechanics
Experience in the repairs of different range of automobiles
Good multi-tasking skills
Pro-active and organized
Leadership, coordinating, scheduling, and problem-solving skills.
Good communication ability both verbally and in writing.
Strong interpersonal skills
Fluency in communicating with high net worth clients is mandatory
Computer skills: Microsoft Office Package
Customer & Quality Focus